Spring 2010 Hours

Media Centers

Please check the Media Centers' Homepage for the most current schedules.

Computer Lab Hours

Please check our online lab calendars for the most current schedules.

Helpdesk

M-F 8:30AM - 5PM

Scheduled Outages

For information about planned server and network downtime, visit the Scheduled Outages page.

News and Updates

Today is February 9, 2010.

WebAdvisor Down, 2/8 10p

Update, 7a: As of 7a, WebAdvisor services have been fully restored. If you're still experiencing problems with WebAdvisor, please contact the Helpdesk at 510.594.5010.

At this time, WebAdvisor is unavailable. ETS is aware of the problem and is working to resolve it as quickly as possible. Please check back for updates regarding this outage. We appreciate your patience as we work to restore service.

SF Wireless Printing Issues

Recently SF wireless users in the main building have been seeing other users' jobs in their print queues. This known issue is related to the recent switch from the "CCA" wireless network to the "CCA_N" wireless network. For more information about this issue, please click here.

Recently SF wireless users in the main building have been seeing other users' jobs in their print queues. This known issue is related to the recent switch from the "CCA" wireless network to the "CCA_N" wireless network. The issue is expected to be resolved in two weeks' time, by Wednesday, February 24th.

In the meantime, please note the following things:

All users associated with a specific wireless access point will be able to see all other jobs sent from that WAP at the time their own job is submitted and waits in the queue.
This means that other users' jobs will show up when you login to your queue.
It also means that if you delete jobs you do not recognize, they may reappear when that user may resubmit their job.
This does not mean anyone has "hacked" into your account.
No one can print from your account without your password (i.e. you won't be charged for any jobs except the ones you check and approve). In order to see their queue, all users need to login into their own print accounts.
During this time it is essential that you double-check the filename of your print job and select only the jobs in the queue that you actually intend to pay for and print.

Please direct any questions or comments to the Helpdesk at 510.594.5010.

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CCA Apple Laptop Bundles Promos

The custom CCA Apple laptop bundles, including the CCA Recommended Bundle, are now available for purchase online through the custom CCA Apple store with promotional savings beyond Apple's educational pricing. The promotional pricing is only available for a limited time through the CCA custom Apple store (this offer is not available at Apple retail stores). More information about the CCA Recommended Bundle can be found under the system recommendations and requirements page.

Upcoming System Outages

Want to be notified via email about scheduled outages? Sign up for the ETS Outage Notification mailing list by sending an email to . You'll receive an email every time an outage is added to the Scheduled Outages page. Or, you can visit the page and read about upcoming outages by clicking on the link to the left.

Site updated February 9, 2009 | CCA Home

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