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• › Helpdesk
• › Google Apps
• › Email
  • Email Programs
  • Email Forwarding
  • Vacation Messages
  • Spam Filtering
  • Email Phishing
  • Mailing List Config
• › Lab Accounts
• › Printing
• › Laptops
• › Wireless Network
• › Telephones
• › Workshops

Email Support

CCA provides all students, faculty, and staff with a college email account.  We highly recommend that all members of the CCA community activate and use their account in order to receive important, college–wide announcements.

Activating your Email Account

New students can activate their email account by visiting webmail.cca.edu. There, you will find links to activate your account and simultaneously enable your directory account, letting you log in to computers in CCA labs.

Faculty email accounts are created automatically. Once a faculty member has been officially hired by CCA, their email account is generated overnight. A letter containing login credentials and instructions is then sent to the mailing address on file for the faculty member.

Staff email accounts are also created automatically, and login credentials are given to new staff during the Technology Orientation.

Spam Help

For answers to common questions regarding CCA's spam filtering system, called "Baleen," follow the link on the left.

Technical Support for Email

Check out the online How-To articles for answers to common questions. If you can't find your answer there, please contact the ETS Helpdesk at 510.594.5010 or submit a ticket online.

Tech How-To's

Answers to common tech questions can be found here.
View the How-To's »

Need Help?

Contact the ETS Helpdesk at
510.594.5010 or
submit a ticket online.

Lab Helpsheets

A variety of helpsheets are provided in PDF format.
View helpsheets »