Technology Support
CCA students, faculty, and staff are welcome to contact the Educational Technology Services (ETS) department for technology support, advice, and guidance. ETS professional staff are available during regular College hours, Monday through Friday, from 8:30AM—5:00PM.
During fall and spring semesters, lab staff hours on both campuses are extended to 11PM in San Francisco, and 6:00PM in Oakland. Student Lab Monitors are on duty during daytime and evening hours on weekdays and weekends. Media Center hour are also extended on both campuses to 10:00PM in San Francisco, and 8PM in Oakland.
CCA Helpdesk
The Helpdesk at CCA is here to help you! To submit a ticket, click on the Helpdesk link on the left. You may also contact the Helpdesk by calling 510.594.5010, or you can submit a ticket online.
Tech How-To's
Have a tech support question? Try the Tech How-To's to see if it holds the answer to your tech questions.
View Tech How-To's »
Contact ETS Staff
Email or call us for technology support, questions, or any other tech–related issues by using our searchable staff directory.
Find a Software Coach
Did you know software coaching is free at CCA and available on both campuses? Download this coaching schedule to find a coach through the Learning Resources Center on either campus in the software area you need tutoring. Contact their website or Virigina Jardim for more information.
Tech How-To's
Answers to common tech questions can be found here.
View the How-To's »
Need Help?
Contact the ETS Helpdesk at
510.594.5010 or
submit a ticket online.
Lab Helpsheets
A variety of helpsheets are provided in PDF format.
View helpsheets »