The goal of this project is to improve the speed and the connectivity of the Oakland residential and campus wireless networks and to provide the CCA community with a reliable and robust access across our facilities.
Residential: Our residential buildings suffer from coverage problems due to a number of issues ranging from a proliferation of new wireless networks in the area to poorly performing equipment. These factors require us to replace the existing equipment and deploy new wireless access points more densely, often significantly increasing the number of access points. This upgrade is now finished, we will follow up with surveys to ensure we have achieved the desired improvement. We may follow with increased bandwidth to these properties later if necessary.
Oakland Campus: The network on the main campus is end of life and doesn't support the latest, faster, wireless protocols (802.11n and 802.11ac). The current network was also built organically, adding access points as they were needed for coverage, and was not built for high density environments where large groups or classes all want to congregate and connect wirelessly. For this upgrade, we hired experts to map and survey the campus, taking into consideration the building structures and other factors in order to build a network with both coverage and capacity in mind. We will be working between now and early January to bring this new system on-line. Buildings will be moved to the new network one at a time, so in this window you will see two networks in some places. The current wireless network will still be called CCA and the new network will be called CCA New. Once we have retired the old CCA network we will rename CCA New to CCA. We will attempt to make this process as seamless as possible.
Authentication: Our existing authentication system currently only protects the Oakland campus network. We are putting a new system in place that will provide authentication for both campuses, provide for guest access, and allow device registration. Device registration means that your device will remain authenticated until you stop using it on campus for more than 21 days. Having more information about the devices on the network will make the network more secure for everyone and give the Helpdesk more of the information they need in order to help if you are experiencing problems.
Your feedback is critical to the success of this project. If you experience a problem, please don't hesitate to call or email the Helpdesk. Even if you feel like you have reported the issue before, we are consistently responding to tickets and making improvements. It is our job to provide you with the best possible experience. One of our indicators of success is whether or not we continue to receive reports of issues. We take this responsibility seriously, and we need and are grateful for your help.