October 28, 2016 9:57 am
Update - Service is restored. Apparently there was a fire in an elevator shaft at a central network hub and they needed to shut off all power for emergency personnel's safety. Apologies for the service interruption and thanks again for your patience. ~~~~ FROM COGENT ~~~~ At this time customers... more
July 22, 2016 3:49 pm
In partnership with various departments, ETS has created the Workday Google site with self-help guides, videos, training screencasts, and other documentation. Visit the Workday Google Website for more information.    Request Help If you have questions or need additional... more
April 27, 2016 10:00 am
Wednesday, April 27th: Today a fairly large number of CCA staff and faculty received a phishing message with the subject, CCA IT Notification!. Many of you noticed the warning signs such as the use of a false URL, phony logos, etc. and reported it to the real Educational Technology Services (ETS)... more
March 15, 2016 3:26 pm
This morning at about 8:43am CCA account holders began receiving a phishing message designed to steal CCA credentials. We have had a steady flow of reports from our awesome, informed and vigilant users. If you happen to be one of the unlucky folks who received the message before coffee and... more
February 9, 2016 9:28 am
From reading on-screen text aloud to researching and checking written work, Read & Write makes lots of everyday tasks easier. It’s a big confidence booster for anyone who needs a little extra help with their reading and writing, at school or in the workplace. Now available for all CCA students... more
January 18, 2016 8:22 pm
UPDATE: This weekend we turned off the old 'CCA' network on the Oakland campus, and will be doing the same in San Francisco tonight (Monday 2/1/16). If you haven't done so already, please register your devices on the "CCA New" network. Please let us know if you are experiencing any wireless... more
October 19, 2015 10:55 am
A new email phising message has been received by some members of our community. If you receive the message shown in the screen capture below, DO NOT CLICK on the links enclosed. Please do report that you have received this phishing email to the Helpdesk... more
October 2, 2015 3:20 pm
As October marks the 11th anniversary of National Cybersecurity Awareness Month (NCSAM), ETS recognizes that safe online practices are the shared responsibility of our entire community. It is our mission to actively educate the CCA community on these issues, and provide services to keep our campus... more
June 22, 2015 4:47 pm
From 5 to 7pm on Monday, June 22nd, ETS will be rolling out improvements to our campus identity management system. We don’t expect any problems during this transition. If you do experience any difficulty logging into some campus systems or changing and resetting your password, please check... more
May 12, 2015 3:39 pm
This fall, CCA is pleased to provide all students enrolled in a degree-granting program with a subscription to Adobe Creative Cloud Complete. Included in the mandatory $55 per semester fee-- substantially discounted from the normal $20 per month-- are all Creative Cloud desktop applications and... more