On-call Classroom AV Support
The Media Centers offer on-call trouble shooting for any issues related to classroom installs of projectors, podium computers, and room speakers. Please call the Media Center front desk (SF: 415.551.9240/ Oak: 510.594.3731) and we will send someone to help you in your classroom. The most effective and efficient way to reach us for technical troubleshooting is via phone. We can also be reached via email or a helpdesk ticket. We encourage faculty and staff to let us know of any issues in their classrooms in regards to the AV set-up.
Here are help sheets for common issues:
How to set-up a Class Zoom Meeting
Equipment Check-Out and Training
We offer checkout of audio visual equipment (including professional grade cameras and projectors) at no cost to all current CCA students, faculty, and staff. We will also teach you how to use the equipment, either ask us at checkout or schedule an appointment. During the school year we ask that patrons not check-out duplicates of the same high demand item (ex:multiple cameras, tripods, projectors). If hoping to use equipment over the weekend, we highly suggest patrons make reservations for items in advance. This can be done either in person or over the phone. Patrons with outstanding fines at any of the check-out centers on campus cannot use equipment from the Media Centers until their account has been settled at the respective check-out center. Items must be returned to the same Media Center they were checked out from.
List of Equipment
We offer long term check-outs of AV such as monitors, media players, and projectors for CCA exhibitions. These require approval from the Media Center Manager and should be coordinated, whenever possible, via a Program Manager. Program Managers should directly contact the Media Center managerial staff via email to coordinate these reservations. The earlier the reservation is made, the more likely we will be able to accommodate your request.
Please see our : Exhibition Support Guidelines
The Media Centers offer tech and equipment support for lectures, exhibitions, and other campus events. Tech support is offered in Nahl, Timken, Perry Family Center, the Nave, and under special circumstances in other locations on campus. Tech support must be requested two weeks prior to the event via Virtual EMS. Follow this guide and contact Rebekah Eisenberg for assistance: email@example.com.
For rates see: Event Tech Support page.
The Media Center will make an edited video of events that occur in Nahl Hall or Timken Hall at a cost to the department of $440 minimum ($55 hourly with a 4 hour minimum for video and 4 minimum for editing). Videography must be requested by a Program Manager or other authorized staff through Virtual EMS at least two weeks prior to your event. Cancellation of AV support within 48 hours results in a charge to the department. The event is shot from a wide angle, close-up and a slide capture, the CCA logo and any other sponsor logos you would like to add are added to the file. The turnaround for final edit is approx two weeks; three DVD's are produced and if the speaker signed that their lecture could be available to the public, a digital file is given to communications for posting to the CCA youtube channel. One DVD is archived in the CCA library and 2 are delivered to the department to redistribute as they see fit. The Media Center does not archive the events, nor are we reposible for the trunaround time of the online posting after the digital file is sent to Communications.
Here is an example of our services: Paul Madonna: Comics in the City Lecture Series at CCA
We welcome hiring your own an outside videographer for your event, rather than our services, if you would like and they may set-up in the halls. However, outside videographers may NOT plug into our board for sound or enter our video booth under any circumstances.
We do not offer video services for events not in Timken or Nahl.
Production Stage, Editing Suites, and Film Equipment
Use of the production stage, editing suites, and film equipment is open to all CCA students with proper training. The Film Equipment Cage is located in the SF Media Center but run independently. To see a more detailed list of equipment and studios available for personal check-out: visit the Film Studios Page. Additional questions regarding this equipment and studios should be directed to the Film Studio Manager, Max Allen: firstname.lastname@example.org.