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Helpdesk Ticket Submission Form

Submit a ticket to the CCA Helpdesk

To submit a ticket to the CCA Helpdesk, fill out the form below. Please include as much information about your issue as possible, as this will aid in a quick resolution. To speak with someone at the Helpdesk, you may call 510.594.5010.



(* = required field)

First name: *

Last name: *

CCA username: @cca.edu*
(If you don't have a CCA email account, please contact the Helpdesk at 510.594.5010)

Phone number:  .  . *

I am: *
Faculty
Student
Staff  
Other

Campus: *
Oakland
San Francisco

Building: *



Is your request regarding a problem in a computer lab? *
Yes  No



Select general category for request: *
(Mac users: Apple key + click to select multiple values
PC users: Ctrl + click to select multiple values)


One-line description of the issue: *


Describe the issue: *

(Include any specific error messages you are receiving)